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About Keltech

 

KELTECH MISSION

To provide innovative and durable water heating solutions with quality and safety in mind.

 

KELTECH HISTORY

Founded in 1987 by Ken Lutz, an engineer, Keltech Incorporated has a rich engineering driven history. Starting with a single patented residential model, the product line was expanded to include varying capacities and voltages. As research and development allowed, the product line continued to expand. Because of Lutz’s background in large production facilities, market offerings grew to accommodate industrial and commercial applications. Twenty years later, Keltech has over 80 products, including four current patents, with more in the pipeline paving the way for future success. Keltech is a proven leader in tankless technology.

 

KELTECH VALUES

 

Precision Engineered

Precision engineering is so important we put it in our positioning statement, "Precision Engineered for Optimal Performance." Every product shipped out our door is backed by the experience of our diverse engineering team. Whether improving our current product line or designing a ground up tankless heating solution for a specific need, precision and quality lead every step. Our 20 years of progressive research and development have been instrumental in gaining knowledge and an expert understanding of the intimacies of tankless heating solutions.

Keltech Engineered.

 

Quality

Keltech will always strive to produce the highest quality product for your needs. Each product must pass no less than five intensive quality control processes in the final assembly stages. We may not be the least expensive solution, but the superior quality of our heating solutions means Keltech products will work efficiently, meet your needs and save you money.

Keltech Quality.

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Integrity

At Keltech, we work too hard to not sleep well at night. The only way we can do that is to serve our customers with truthful sizing and sales engineering processes. Our products will be designed, tuned, and perform as promised. If we cannot meet your needs, we would rather help you in another direction than have you dissatisfied with our product.

Keltech Integrity.

 

Durability

Using the most durable components like solid CNC brass flange faces, Incoloy sheathed heating elements, solid state switching and sturdy steel enclosures gives our heating solutions a long and trouble free life. While the technology is better than ever before, we still haven’t forgotten “how they used to build ‘em.” New tech, old school heavy duty.

Keltech Durability.

 

Customer Satisfaction

Many of our customers return to Keltech when they look to expand or upgrade their tankless heating solutions. Our business model of relationships depends on it. Satisfied customers are the best sales people. This keeps our sales engineers doing what they do best, engineering your heating solutions.

Keltech Satisfaction.

 

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THE KELTECH PROCESS

Many orders start with a call to one of our sales engineers who can help you through the sizing process. This is a very important part of the customer relationship. Your needs and specifications have a large impact on the finished product. Once your project goals and specifications are clear, the appropriate model is chosen. Any unique needs are accounted for with our option packages that run the gamut from alarms to explosion proofing. If you’re not sure what options your application needs, a friendly sales engineer will be happy to guide you through the decision making process.

 

After the model number and options are finalized, your order is processed and built.

 

Throughout the entire assembly process, the product carries your name. Plumbing, electronics, enclosures, and sometimes internal layouts, are custom engineered to your order. Removing a boxed heater from a shelf and stenciling your name on the side is not our idea of “custom.”

 

After final assembly, the unit is tested to the agreed specifications in the sales engineering process. Controls are tuned to reach your temperatures and flows as quickly as possible and stabilize at set point. Final quality controls ensure that quality practices throughout the assembly process are satisfactory, and the finished product is worthy of the brand.

The customized tankless fluid heating solution is delivered to your facility, fitting perfectly into your master plan. On time, your application, your solution.

 

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SUPPORT AFTER THE SALE

Whenever you need technical support, Keltech is there. Our installation and operative technicians are available during regular business hours (Monday – Friday, 8am to 5pm EST) to answer your questions. Help is only a phone call away in the rare event your tankless heating solution needs service, parts or support. Most parts can be shipped that same day. On site technical support and service is also available.

 

MESSAGE TO OUR CUSTOMERS

If you’ve purchased a tankless water heating solution from us in the past, rest assured, we are awaiting another opportunity to serve you in the future. We hope that in your next retrofit or expansion project you will allow us to tailor one of our products for your specific needs. Please feel free to research our updated product line and familiarize yourself with the new tankless heating solutions we now offer.

 

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